Help.
- How can I get a job or internership?
- How can I get a free sticker?
- What length of snowboard should I be riding?
- Is snowboard width important?
- How should my snowboard boots fit?
- How should I set up my snowboard bindings?
- Where can I buy your products?
- Do you sell your products online?
- How do I contact Dealer Services or become a dealer/distributor?
- Do you sponsor any events?
- How can I get a media kit or press material?
- What is your overall warranty policy?
- What are your specific Board warranty guidelines?
- What are your specific Boot warranty guidelines?
- What are your specific Binding warranty guidelines?
- What are your specific Softgood warranty guidelines?
- How do I warranty a product? (North America)
- How do I warranty a product? (All Others)
What are your specific Board warranty guidelines?
Covered:
- Structural cracks on fiberglass top sheet, base, core, edge, sidewall and inserts.
- Lamination failure of top sheet, base, sidewall, edge, tip and tail protectors.
- Improperly aligned insert pattern.
- Spinning or stripped inserts. (Note: Inserts that are stripped due to improper mounting are repairable, but are not considered a material flaw.)
- Core expansion.
Not Covered:
- Any problem resulting from misuse, abuse, impact or neglect.
- Cosmetic issues including discolored graphics, top sheet dents or chips, edge oxidation.
- Base dimples in binding insert area.
- Board damage resulting from improper mounting of bindings, the use of incorrect mounting hardware, or the mounting of non-Forum bindings. Damage caused by any board modifications, including altering or defacing the serial number.
Tips For Shipping Boards:
- Remove bindings from board before returning.
- Use a box for shipping boards. Plastic wrap will not protect the board in transit.
- Do not use a “permanent” marker to point out a board’s problem.